DABBAWALLAS – Self Organizing Teams

The below information is extracted from the detailed presentation about 'Advanced Scrum V 1.2.1'- made by Abrachan Puduserry.

Information Source :
1) www.abrachan.org
2) www.scrumnet.org

Email : abrachan@pmriglobal.com

What is NMTBSA?
(Nutan Mumbai Tiffin Box Suppliers Association)
History : Started in 1880
Charitable trust : Registered in 1956
Avg. Literacy Rate : 8th Grade Schooling
Total area coverage : 60 Kms
Employee Strength : 5000
Number of Tiffin's : 2,00,000 Tiffin Boxes
i.e 4,00,000 transactions every day.
Time taken : 3 hrs

Error Rate : 1 in 16 million transactions
Six Sigma performance (99.999999)
Technological Backup : Nil.
Cost of service - Rs. 200/month ($ 4.00/month)
Standard price for all (Weight, Distance, Space)
Rs. 50 Cr. Turnover approx.
[200,000*200=400,000,00 p.m. i.e 48 crore p.a.]
“No strike” record as each one a share holder
Earnings -5000 to 6000 p.m.

APPROACH

DISCIPLINE :
No Alcohol Drinking during business hours
Wearing White Cap during business hours
Carry Identity Cards

Some Achievements
World record in best time management.
Name in “GUINESS BOOK of World Records”.
Registered with Ripley's “ believe it or not”.

LOGISTICS LOGISTICS
Logistics is happening 24 hrs a day,7 days a week
and 52 weeks a year.
Logistical competency is achieved by coordinating
the following:
- Network Design
- Information
- Transportation
- Inventory
- Warehousing